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What’s the process to switch from my incumbent information management provider to OASIS, and how much will it cost?

The prospect of transferring thousands – sometimes millions – of documents to a new service provider can be overwhelming. So much so, that some organisations stick with suppliers who consistently miss SLAs, are unnecessarily storing documents past retention dates, whose environmental credentials are unsatisfactory, or who don’t offer competitively priced contracts. OASIS has extensive experience in taking over underperforming information management programmes. We take on all the headaches of moving boxes and assets from existing suppliers to our secure facilities and design our pricing model to help offset your transitioning and exit costs.

What kinds of items do you store?

Our 70+ locations across Europe are designed to safely and securely store a wide variety of valuable assets, including:

  • Paper documents including files, folders, maps, well logs, deeds, contracts, wills, court documents, blueprints, loan documents, transaction histories and bound records
  • High value, delicate or fragile items including historical documents, manuscripts, photographs, artwork, maps, and other items of significant cultural, historical, or research value
  • Geological, environmental, and drilling core samples, including rock, soil, and sediment cores
  • Media items including backup tapes, CDs, DVDs, and hard drives
  • Unusual or oversized items like architectural models or equipment

What kind of items do you scan?

Our team use specialist scanners and technology for different types of projects, including:

  • High volume scanning of documents and files
  • Bound books and ledgers
  • Documents up to several feet wide – architectural blueprints, engineering drawings, maps or plans
  • Legacy formats like microfilm, microfiche, old photographs or delicate documents from the archives
  • Incoming mailroom items, scanned on receipt in processing centres
  • Court or other legal documents, covered by BS10008 for legal admissibility

If I need to get hold of a document or item stored with you, how long will it take?

We offer a range of options to suit your budget and organisation, including same day and next day delivery. We can have a document in your hands in under 4 hours in the most urgent cases, or for on-screen access we will locate and scan documents from your file library on demand. Emergency access to your information is available 24/7. Across the board we meet 99% of our SLA targets.

Where could AI make our information management processes more efficient?

We help clients capitalise on artificial intelligence (AI) to automate and improve efficiency at all stages of the information management process. This includes:

  • Bringing records into the system and automatically indexing them based on their content
  • Recognising patterns, keywords, phrases and subtle contextual cues for classification
  • Automatically extracting relevant metadata like authors, dates, file type and topics; and tagging files with semantic data (based on meaning, not just keywords)
  • Monitoring records for compliance with policies and creating audit trails
  • Automatic retention scheduling based on document type and regulatory requirements
  • Predicting future storage requirements, data growth and compliance challenges
  • Making it easier to search, with relevance ranking and natural language queries
  • Automated anonymisation of sensitive information and user access controls
  • Machine learning to continually improve accuracy and adapt to new requirements

What industry standards and certifications are your records management services covered by?

We hold all the certifications you would expect for a records management provider to highly-regulated industries. Our full list of certifications is:

  • ISO 9001 Quality Management
  • ISO 14001 Environmental Management
  • ISO 27001 Information Security Management
  • BS 4971 Conservation and Care of Archive Library Collections
  • BS 7853 Security Screening
  • BS 15713 Secure Destruction of Confidential Material
  • BS 10008 Legal Admissibility of Electronic Information
  • PCI Security Standards Council Qualified Security Assessor
  • Cyber Essentials Certified Plus