11 Questions Law Firms Should Ask Records Management Providers
- File Type: pdf
- File Size: 615.33 KB
Learn and explore with our curated selection of guides, articles, videos, perspectives and answers to common questions…
Help yourself to practical guides, explainer videos, insights and thought-provoking opinion pieces.
Visit our libraryGet resources tailored to the nuances of your industry.
Sector specific resourcesCheck out our list of commonly-asked questions about records management, digital technologies and scanning services.
See all FAQsWhat’s the process to switch from my incumbent information management provider to OASIS, and how much will it cost?
The prospect of transferring thousands – sometimes millions – of documents to a new service provider can be overwhelming. So much so, that some organisations stick with suppliers who consistently miss SLAs, are unnecessarily storing documents past retention dates, whose environmental credentials are unsatisfactory, or who don’t offer competitively priced contracts. OASIS has extensive experience in taking over underperforming information management programmes. We take on all the headaches of moving boxes and assets from existing suppliers to our secure facilities and design our pricing model to help offset your transitioning and exit costs.
What kinds of items do you store?
Our 70+ locations across Europe are designed to safely and securely store a wide variety of valuable assets, including:
What kind of items do you scan?
Our team use specialist scanners and technology for different types of projects, including:
If I need to get hold of a document or item stored with you, how long will it take?
We offer a range of options to suit your budget and organisation, including same day and next day delivery. We can have a document in your hands in under 4 hours in the most urgent cases, or for on-screen access we will locate and scan documents from your file library on demand. Emergency access to your information is available 24/7. Across the board we meet 99% of our SLA targets.
Where could AI make our information management processes more efficient?
We help clients capitalise on artificial intelligence (AI) to automate and improve efficiency at all stages of the information management process. This includes:
What industry standards and certifications are your records management services covered by?
We hold all the certifications you would expect for a records management provider to highly-regulated industries. Our full list of certifications is: