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Client Portals
Please supply your current Account ID number in the description field. You can find your Account ID within your OASIS Bridge account or on an invoice.
Visit our client portal for more informationUK
Republic of Ireland
Are you set up to manage confidential information from banking sector clients?
Absolutely. We work with some of the banking world’s biggest names. We hold the relevant ISO certifications for quality, environmental and information security management, and Cyber Essentials Plus.
Do you have experience managing information in the highly specialised upstream segment of the energy sector?
We do. We work with 89% of the UK’s well operators from our facilities in Aberdeen, North Wales, Dundee and London. We have specialist storage facilities for core and other subsurface samples. You’ll struggle to find our mix of geology, geophysics, oceanography and sedimentology expertise at any other major energy information management provider.
Are you qualified to store, scan, manage and digitally send healthcare documents?
Yes we are. We provide records management services to more than 650 healthcare clients, scanning and storing Lloyd Geoge records and other patient data in line with GDPR and NHS DSPT requirements. We’re an NHS Interoperability Toolkit (ITK) level 3 accredited supplier, able to securely transmit Patient Identifiable Data (PID) across the Health and Social Care Network (HSCN). We can format scanned records for easy integration into your Electronic Health Record (EHR) system.
Are you qualified to store, scan and manage legal documents?
Absolutely. We work with over 650 firms in the legal sector, from ‘magic circle’ companies to boutique law firms. We collect, store, retrieve, and deliver court documents, wills, deeds, contracts and other precious documents. Our scanning service is covered by BS10008, meaning your digital files can be used in legal proceedings.
We’re a public sector organisation, procuring information management services through a framework agreement. Can we work with you?
We have two decades of experience working with public sector organisations including large healthcare providers, police services and local government bodies. We’re registered on framework agreements including:
What sort of technology is used to track my media?
We use barcodes to organise and track all media stored in our vault. With our web-based client program, you can go online to manage your offsite media, request services, or run reports.
What are some of the advantages to sending my media offsite?
If you use our media vault services you will have peace of mind that in the event of a technical or natural disaster, your valuable information will be protected and recoverable. Also, our tape rotation services help to make certain that your data is updated on a regular basis.
How is the authorisation of access to my records regulated?
As we set up your account, you will be asked to fill out an authorisation form identifying the people within your organisation or company that you want to grant authorisation to. Only the people specified by you will be able to access your documents. Also, if you utilise OASIS Bridge, your on-site administrator will be able to manage the users for you.
If I need confidential documents or media destroyed, how can I be sure it will be done safely (and that nothing will be shredded that shouldn’t be)?
We offer secure document and media destruction services, including shredding and degaussing media (i.e. wiping hard drives) and destroying CDs, DVDs and credit cards. For document destruction, we use high-security shredders that reduce paper to fine particles, making reconstruction impossible. We will never destroy an item without client authorisation, managed via a rigorous, auditable process and validated with a certificate of destruction. Our team carry out secure shredding at our specialist site in line with BS EN 15713:2009 which covers secure destruction of confidential material. We provide lockable console shredding bins for your workplace, to keep documents secure until shredding.
How easily can I access core samples stored at your premises?
You can request access to your stored core samples for analysis or research purposes at any time. Each core sample is catalogued with detailed information, including location, depth, and date of extraction. It’s easy to search for your samples using our online system, and the interface means assets are searchable on a map, with spatial and geographic data.
How flexible is your media and tape storage service?
You can set schedules for how regularly you want your backup tapes to be rotated. You can audit your stored tapes at any time. We offer scheduled tape pickup services to collect from your premises and bring to our professional records centres. We barcode and track your media through our inventory management system in the same way we would for your documents. You can get immediate access to rotated tapes with our expedited retrieval service.
Do you offer both short and long-term storage?
Absolutely – we can keep your documents and assets in storage for a short period or as long as you like. We’ll tailor the service to you.
How do you manage record indexing?
We use a barcode system to index and track each record, making them quick and easy to retrieve.
If I need to get hold of a document or item stored with you, how long will it take?
We offer a range of options to suit your budget and organisation, including same day and next day delivery. We can have a document in your hands in under 4 hours in the most urgent cases, or for on-screen access we will locate and scan documents from your file library on demand. Emergency access to your information is available 24/7. Across the board we meet 99% of our SLA targets.
How many boxes can I store in your facilities?
There is no limit to the number of items we can manage for you. We work with some of Europe’s largest and best-known companies and store more than 115 million barcoded items in our facilities.
How does your scan on demand service work?
Scan on demand is a service that allows you to request the scanning of specific documents stored in our facility and receive digital copies quickly. We offer same-day or next-day delivery of scanned documents, depending on the urgency. You can request the scanning of multiple documents, and they’ll be delivered as a batch. It’s quick and easy to search for files and request a scan using our online portal.
If our scanned documents had to be used in a legal process, would they be admissible?
In order to prove that a digital file is a true representation of a hard copy, it must have been scanned in premises covered by BS 10008: Evidential Weight and Legal Admissibility of Electronic Information. You may find some suppliers reference this British Standard but don’t hold the certification at the site where the digitisation is happening. That’s a big problem if you need to use a document in legal proceedings and the original has been destroyed in order to free up space. All OASIS scanning sites are covered by BS 10008. It’s one reason we’ve been trusted by several police forces to digitise critical and confidential files.
We work in a sector with unusual formats or complex documents, can you scan those?
We have 25 years’ experience and work with 11,500 clients, many of whom operate in highly-regulated sectors. Documents we have expertise in scanning include:
How do you make sure scans are high quality?
We use high-resolution scanners and carry out quality checks to ensure clear and accurate digital copies. We offer colour scans as required and typically provide scanned files in PDF or TIFF, but can deliver in different formats on request.
What kind of items do you scan?
Our team use specialist scanners and technology for different types of project, including:
